Intermec Training and Certification

Basic Technology & Products Online Sales Training

This online training package is available on Intermec University and consists of technology, product and application information in the areas of In-Field, In-Premise, Printer and RFID Systems. There is an assessment available for each technology area which must be passed in order to gain Accreditation. These training modules are aimed at individuals involved in sales of AIDC solutions.

Basic Technology and Products Training is accessed via Intermec University, and can be completed at any time. It is also free of charge to our PartnerNet Partners.

Requirements

Please note, you must have the required number of individuals Accredited in Basic Technology & Products Online Sales Training by 30th September 2010 to continue receiving your PartnerNet Program benefits.

Intermec Platinum Partner	At least 4 members of staff Accredited
Intermec Gold Partner	At least 2 members of staff Accredited

Individuals are required to pass one of the online assessments listed below to meet the Sales Accreditation requirements of the PartnerNet programme.

In-Field
In-Premise
Printers
RFID Systems

Basic Technology & Products Accreditation is valid for two years from the date of award.

Intermec University - Registration

Using Intermec University – A Step by Step Guide

Before using the resources available on Intermec University it is necessary to register. Visit www.intermecuniversity.com to register. Registrations will only be validated for users with a corporate email address.

Intermec University - First login

Within 48 hours of registration applicants will receive a unique login and password allowing access to the Intermec University EMEA Partner web site.

Partner Assessments

All the Basic Technology and Products Sales Training Assessments are available online at Intermec University. Assessment results will be recorded automatically and you will be notified of the result on screen.

All Basic Technology and Products assessments are delivered in English and are ‘open book’, individuals may have as many attempts as is necessary to pass. There is no time limit on the assessments and the pass mark is 70%. If you have any queries please contact us.

Basic Technology and Products

RFID Training Overview

Target Group	Individuals who need to learn more about Intermec RFID readers, antennas and tags and the underlying technologies used in an RFID solution.
Course Objectives	Participants will gain an understanding of the different types of RFID technology. They will learn about industry protocols and standards relating to RFID and the relative advantages and disadvantages associated with them. They will review the Intermec RFID product range. A separate assessment is available to allow participants to check their understanding against key concepts.
Course Content	Introduction to RFID technology Types of RFID RFID frequency and power regulations Protocols and air interfaces. Intermec RFID products Roadmaps Fixed mount RFID readers Mobile RFID readers Vehicle and fork lift solutions RFID enabled printers RFID tags. RFID on-line assessment – completion required with 70% achievement or above to attain Accreditation.
Time Investment	Approx 2 hours

Basic Technology and Products

In-Field Mobile Systems Training Overview

Target Group	Individuals who need to learn more about mobile technology and the Intermec product set, designed to provide complete end user solutions in mobile application areas.
Course Objectives	Participants will gain an understanding of the technology components used to build an In-Field solution. They will learn about the underlying industry standard technologies such as WLAN, WWAN and Bluetooth^®, as well as the Intermec products used in mobile solutions. A separate assessment is available to allow participants to check their understanding against key concepts.
Course Content	In-Field technology overview Introduction and background Communications infrastructure (PAN, LAN, WAN, GPS) Platforms (Windows CE, Windows Mobile) Device management (Smart Systems, Skynax, Wavelink, SOTI). Intermec In-Field product overview Fully rugged, durable and consumer devices Total cost of ownership Computers - CN series Printers - PB series Accessories and peripherals. In-Field on-line assessment - completion required with 70% achievement or above to attain Accreditation.
Time Investment	Approx 4 hours

Basic Technology and Products

In-Premise Wireless Systems Training Overview

Target Group	Individuals who need to learn more about In-Premise wireless technology and the Intermec product set designed to provide complete end user solutions for indoor application areas.
Course Objectives	Participants will gain an understanding of the technology components used to build an Intermec In-Premise solution. They will learn about the underlying industry standard technologies such as WLAN, Bluetooth^® and bar code symbologies, as well as the Intermec products used in wireless solutions. A separate assessment is available to allow participants to check their understanding against key concepts.
Course Content	In-Premise technology overview Introduction and background WLAN fundamentals and standards Barcode symbologies and scanning technology Voice and speech recognition Device management (Smart Systems, Skynax, Wavelink, SOTI). Intermec In-Premise product overview Fully rugged, durable and consumer devices Total cost of ownership • Computers – CK and CV series Printer roadmaps – Fixed and portable RFID and scanners roadmaps Accessories and peripherals. Application areas Yard management Receiving Put away Picking Staging and delivery. In-Premise on-line assessment - completion required with 70% achievement or above to attain Accreditation.
Time Investment	Approx 4 hours

Basic Technology and Products

Printers Training Overview

Target Group	Individuals who need to learn more about Intermec fixed and mobile printers and the underlying technologies used in receipt and label printing.
Course Objectives	Participants will gain an understanding of the underlying technologies used in receipt and label printing. They will learn about the different types of printing and media available from Intermec and their relative advantages and disadvantages. They will receive an introduction to printer software and languages and will review the Intermec printer product range. A separate assessment is available to allow participants to check their understanding against key concepts.
Course Content	Printer technology basics Laser Dot matrix Inkjet Direct thermal Thermal transfer Relative advantages and disadvantages of direct and thermal transfer printing. Intermec media Introduction to labels, tags and ribbons Label structure, facestock and adhesives Relative advantages and disadvantages of media types. Intermec printer products Roadmaps Fixed printers Mobile printers. . Printer software and languages Common languages Fingerprint. . Printers on-line assessment - completion required with 70% achievement or above to attain Accreditation
Time Investment	Approx 3 hours